1-800-989-2080

Rent owed.
Collected.

Octopus Capital Group recovers past-due rent from former tenants and unpaid balances from Section 8 and HUD programs. You give us access to your files. We calculate what you're owed and collect it.

No recovery, no fee. For landlords, property managers, and management companies, in every state.

Balance report — 47 Maple Street

Reconciled from your ledgers and HAP contracts
  • Apt 2R · former tenantUnpaid rent and damages, moved out March
    $3,240.00
  • Apt 5A · housing authorityHAP shortfall, January to April
    $1,860.00
  • Apt 3C · housing authorityRent adjustment never processed
    $525.00
  • Apt 1B · former tenantLate fees and court costs
    $210.00
Found for you$0.00

Illustrative figures. Your report shows real accounts, amounts, and the documents behind each one.

Rental debt and Section 8 recovery is what we do best.

Tenants leave owing balances. Housing agencies underpay and nobody notices. Both add up, and both are collectible.

Former tenants

Balances left behind when a tenant moves out, including tenancies that ended years ago.

  • Unpaid rent
  • Damage beyond the security deposit
  • Late fees and legal costs
  • Court-awarded amounts and judgments

Section 8 and HUD programs

Money a public housing authority or HUD program owes you and hasn't paid.

  • HAP shortfalls and missed months
  • Retroactive rent adjustments
  • Disputed abatements
  • Balances on other HUD-assisted programs

We do the math before we collect a dollar.

Give us access to your property software and files. We reconcile every ledger and HAP contract, find the balances your team never had time to compute, and send you a report showing what's owed, by whom, and why. You approve, then we collect.

How it works

Five steps from access to payment. Your only job is the first one.

  1. Connect

    You grant us access to your property software and tenant files.

    This is your part
  2. Audit

    We reconcile ledgers, HAP contracts, and agency payment histories.

  3. Calculate

    We document each balance and send you a report to approve.

  4. Collect

    Tenant outreach, agency claims and appeals, and legal action when it's warranted.

  5. Remit

    Recovered funds come back to you monthly with an account-level report.

We speak HUD.

Collecting from a housing agency isn't like collecting from a tenant. It takes the right paperwork, the right citations, and patience with the process.

Our team works inside federal housing regulations every day, so claims get filed the way agencies need to see them, whichever state the agency is in.

HAP contract reconciliation
Contract rent versus tenant portion versus what the agency actually paid, month by month.
24 CFR Part 982 and program rules
Payment standards, rent reasonableness, abatement, and termination provisions.
Agency-ready documentation
Claims packaged the way housing authorities and HUD contract administrators require.
Disputes and appeals
We work the agency's own process through to a resolution instead of waiting on hold.

Reported to the credit bureaus.

A tenant's rent history should follow them, good or bad. We report to the three national bureaus on your behalf, for the tenants you have now and the ones who left owing you.

TransUnionEquifaxExperian

Current tenants: rent reporting

Each month's rent is reported as a tradeline. Tenants who pay on time build credit they can use, and tenants who fall behind know it will show. It rewards the good payers and gives the late ones a real reason to catch up.

Former tenants: collection reporting

Balances placed with us are reported as collection accounts once the required notices have gone out. For someone who has ignored every letter, a mark on their credit report is often what brings them back to the table. When they pay, the account is updated.

Reporting follows the Fair Credit Reporting Act and state notice rules. Disputed amounts are investigated before anything is reported, and again if a tenant disputes afterward.

Why owners choose Octopus

Questions owners ask us

What does "give us access to your files" actually mean?

Read-only access to your property management software, or exported ledgers, leases, move-out statements, and HAP contracts if you'd rather send files. We only look at what we need to calculate balances, and access is limited to the people doing the work.

Do I have to list every property and tenant?

No. Our agreement covers every property you own or manage, now or in the past, so old accounts are included automatically. You approve each balance before we collect on it.

How old can a balance be?

Tenancies that ended years ago are often still collectible. We check the statute of limitations in the relevant state on every account and tell you which ones are worth pursuing.

Do you work outside New York?

Yes. We work with owners and managers across the country and follow the licensing and consumer-protection rules of each state where we collect.

Will the housing authority pay a collection agency?

Payments keep going to you as the payee of record. Our job is to document the shortfall, file the claim the way the agency requires, and follow it through their dispute and appeal process until it's paid.

When does a balance show up on a former tenant's credit report?

After we've sent the required notices and the dispute window has passed. If the tenant disputes, we investigate first. Once the balance is paid, the account is updated with the bureaus.

Can I report my current tenants' rent without placing anything for collection?

Yes. Rent reporting can be set up on its own for the tenants you have today. Ask us about it when you get in touch.

What if you don't collect anything?

Then you don't pay us. Our fee is a percentage of what we recover, and the ledger audit is included with placement.

Recovery done right protects you, too.

Every contact is documented, lawful, and auditable.

Let's find out what you're owed.

Tell us a little about your properties. We'll set up access, run the audit, and show you the numbers before you commit to anything.

We reply within one business day.

Online payments aren't available yet

Online payments and account lookup are coming soon. In the meantime, we can take care of it by phone or email.