Your landlord or property manager works with Octopus Capital Group to report rent payments to the credit bureaus. Here’s what that means for you, and what you can do.
Keep paying your rent the way you always do. Octopus doesn’t collect your rent.
If rent is 30 days or more past due, it is reported to the credit bureaus. When you catch up, your account is updated in the next monthly report.
On-time rent is reported only if you sign up. It can help you build credit with a bill you already pay. Sign up here.
You can get free credit reports from Equifax, Experian, and TransUnion at AnnualCreditReport.com, the official site for free reports. Your rent tradeline will show the property and your payment history.
If you think your rent was reported incorrectly, tell us. We’ll review it with your landlord and respond within the time the law requires, and correct it if it’s wrong.
You can also dispute directly with the credit bureau that shows the information. Learn more about your rights at consumerfinance.gov.
Only rent that is 30 days or more late is reported as late. If you pay on time and sign up, reporting can help your credit.
No. Keep paying your landlord the way you always do. We only report the payment history.
No. It’s your choice. You can stop it at any time by contacting us.
Tenants are told in writing before reporting begins. Your notice explains which property is enrolled and when reporting starts.
Call or email us with your name, property address, and what looks wrong. Have any receipts or records handy.
We usually reply within one business day.
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